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How rrr999 Handles Your Personal Information

When you open an account with us and connect your DANA, OVO, or GoPay wallet, you share information we take seriously.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access and deleteCookie and device data clarityContact us to update your record
rrr999 How rrr999 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Your account data is encrypted in transit and at rest. We use session cookies to keep you logged in across devices — if you switch from your phone to a browser, your session carries over without requiring a full re-login. Non-essential cookies, such as those used for analytics, can be declined through the cookie preference panel. We keep wallet data — including your linked DANA, OVO, or GoPay identifiers — only for as long as needed to process transactions and meet any applicable retention rules. Once a retention period ends, that data is deleted or anonymised.

Data Encryption

All data transferred between your device and our platform uses SSL encryption. This covers your account credentials, wallet details and session tokens at every step.

Cookie Control

We use strictly necessary cookies to keep your session active. You can decline analytics and preference cookies through the cookie panel without affecting your account access.

Wallet Data Retention

Your DANA, OVO and GoPay transaction references are kept only as long as required for payment verification and applicable financial record rules, then deleted or anonymised.

Account Access Requests

You can request a copy of the personal data we hold by contacting support with your registered email. We confirm receipt and respond within a reasonable period.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you want to review the data we hold on your account, request a correction, or ask us to delete a record, our support team is the right first step. Send your request with your registered email address or phone number so we can match your identity before making any changes. We keep a log of all privacy requests and follow up through the same channel you used.

Live Chat Open the chat widget inside your account dashboard. Describe your privacy request clearly, and include your registered contact detail for identity confirmation.
Email Support Write to our support address with the subject line 'Privacy Request'. Include your account username and the specific data you want reviewed or removed.
Account Settings Some data preferences — like marketing communications — can be adjusted directly inside your account settings without contacting support at all.

Common Questions About Your Data and Rights

These are the questions we hear most often about how your personal data is handled at rrr999. If your question is not here, reach out through live chat or email and we will respond directly.

We collect your name, email, phone number and the e-wallet identifier you link — DANA, OVO or GoPay. Device and session data is also logged to protect your account from unauthorised access.

We share your data only with payment processors required to complete transactions and with security partners who verify account identity. We do not sell your data to advertisers or unrelated third parties.

Yes. Contact our support team with your registered email or phone number and specify what you want removed. We confirm the request and process it within a reasonable period, subject to any legal retention obligations.

Wallet transaction records are kept for as long as required under applicable financial rules in eligible regions. Once that period ends, data is deleted or anonymised so it cannot identify you.

We use necessary cookies to keep your session active across devices. Analytics and preference cookies are optional — decline them through the cookie panel inside your browser without losing account access.

Some details — like notification preferences — can be changed inside account settings. For changes to registered name, email or phone number, contact our support team directly with proof of the update needed.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.